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What to Do If an Item Arrives Damaged or Incorrect?

We pack every order with care—but sometimes things happen during shipping. 

📸 Step-by-Step Resolution Process

  1. Take clear photos of the damaged or incorrect item.

  2. Email info@kitchendance.com within 7 days of delivery.

  3. Include your order number and photos.

💡 What Happens Next?

  • We’ll review the claim and offer a refund, replacement, or store credit.

  • In some cases, we may ask you to return the item and a label will be provided to you at no cost.